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Terms & Conditions

Please carefully read the following terms ("these Terms") in relation to use of Go Hertford website ("Site"). By using the Site, you agree to be legally bound by these Terms.

References on this website and in these terms and conditions to: "Go Hertford" or "we" or "our" or "us" shall mean the Hertford Town Council and/or its affiliated undertakings; and "you" or "your" shall mean the user of this website. If you are accessing or using this website in your capacity as an employee, director, officer, partner or agent of a corporate or unincorporated entity "you" and "your" shall refer to you and such entity and you represent that you are authorised to accept these terms and conditions on behalf of such entity and agree to be personally bound by these terms and conditions.

1. About Us

The Site is provided by Beaver Design, a partnership, whose office is situated at 9/10 Crane Mead Business Park, Ware, Hertfordshire, SG12 9PZ. The Site is owned by Hertford Town Council, The Castle, Hertford, Hertfordshire, SG14 1HR.

2. Privacy Policy

Hertford Town Council takes your privacy very seriously. We ask that you read this privacy notice carefully as it contains important information about what to expect when Hertford Town Council collects personal information (as defined by the Data Protection Act 1998) about you from our website and how Hertford Town Council will use your personal data.

2.01 The information we collect about you: When you register for services using this site we may collect personal information which might include (for example only); name, postal address, email address, telephone number, fax number, and information about your requirements.

2.02 How we will use the information about you: We gather this information to allow us to process your registration of interest as a participant or possible participant and provide the information or services you request. The relevant information may then be used by us or our agents or sub-contractors to communicate with you on any matter related to the conduct of your affairs with us and the provision of services and information in general. If you agree we may also contact you about other products and services we think may be of interest to you.

We may also use this information for the purpose of monitoring website usage in order to help to develop our website and our services. These statistics will not include information that can be used to identify you.

2.03 Use of cookies and other information gathering technologies: Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use at the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites will tell you how to remove cookies from your browser.

2.04 How we protect your information: We have put in place security procedures and technical and organisation measures to safeguard your personal information.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet.

2.05 Overseas transactions: The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Lichtenstein. By submitting your information you consent to these transfers for the purposes that have been specified above.

2.06 Access to your information and updating and correcting your information: You have the right to request a copy of the information that we hold about you. If you like a copy of some or all of your personal information please send an email to the info__AT__hertford__DOT__gov.uk or send a letter to Hertford Town Council, The Castle, Hertford, Hertfordshire, SG14 1HR. We may make a small charge for this service not exceeding £10. We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Hertford Town Council changes, for example if you change your email address, name or payment details please let us know the correct details by sending an email to info@hertford.gov.uk.com or by sending a letter to the address below. You may ask us or we may ask you to correct information you or we think is inaccurate. You may also ask us to remove information which is inaccurate.

2.07 Consent: By submitting your personal information you consent to the use of that information as set out in this policy.

2.08 Changes to privacy policy: We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page. This privacy policy was last updated in July 2012.

2.09 How to contact Hertford Town Council: We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to the contact email info__AT__hertford__DOT__gov.uk or send a letter to Hertford Town Council, The Castle, Hertford, Hertfordshire, SG14 1HR

2.10 Links to other websites: Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

2.11 Other Privacy Information: Our Privacy Policy in relation to our dealings with you other than through this website is set out in our Terms and Conditions.

3. Use Of The Site

The content of the Site is for general guidance only and should not therefore be regarded as constituting legal or other advice. Content relating to the law and legal developments featured on this Site are based upon the laws of England and Wales unless otherwise expressly stated.

Reproduction is only permitted in accordance with consent of the relevant content owner, details of which are available on request.

4. Limitation Of Liability

Hertford Town Council does not accept any liability for loss or damage of any kind resulting from the use of the Site or any information, content, advertising or products provided or distributed through the Site.

Hertford Town Council makes no warranties, representations or undertakings about:

  • any of the content of this Site (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or any content of any other web site referred to or accessed by hypertext link through this Site ("3rd party site").
  • Nothing in this website or the documents available through it constitutes legal or other professional advice. You should not rely on any information contained in this website as if it were legal or other professional advice.
  • We cannot guarantee that this website and its document delivery system will operate in accordance with your expectations or will be error free. If you are aware of any error on this website please contact us by email at info__AT__hertford__DOT__gov.uk and we will endeavour to correct it.
  • It is our policy to virus check documents and files before they are posted on this website. However, we cannot guarantee that documents or files downloaded from this website will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. Accordingly, for your own protection, you must use virus-checking software when using this website. You must not post or provide to us via this website, any document or file which you believe may contain a virus. You must virus check any document or file which you intend to post or provide to us via this website.

5. Governing Law

These Terms and the relationship between you and Hertford Town Council shall be governed by the laws of England and Wales and the English courts will have exclusive jurisdiction over any dispute.

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