Hertford Jobcentre Plus

It provides services that support people of working age from welfare into work, and helps employers to fill their vacancies.

Our key objectives are to:

• Increase the effective supply of labour by promoting work as the best form of welfare and helping unemployed and economically inactive people move into employment.
• Work towards parity of outcomes for ethnic minority customers.
• Pay customers the correct benefit at the right time and protect the benefit system from fraud, error and abuse.
• Provide high-quality and demand-led services to employers, which help fill job vacancies quickly and effectively with well-prepared and motivated employees.
• Help people facing the greatest barriers to employment to compete effectively in the labour market and move into and remain in work.
• Improve continuously the quality, accessibility and delivery of services to all customers.
• Ensure that people receiving working age benefits fulfil their responsibilities while providing appropriate help and support for those without work.
• Increase Jobcentre Plus’s overall productivity, efficiency and effectiveness.